Operating SOPs & Staff Training
A good outlet runs just as well when the owner is away. Clear SOPs and scheduled training keep food quality, service and cash under control.
Problems we solve
- Quality drops when the owner isn't there
- High staff turnover, with training always starting from zero
- Stock and cash differences nobody can explain
What we do
- Kitchen SOPs: receiving, storage, prep, cleaning and food safety
- Service SOPs: greeting, ordering, serving, handling complaints
- Cashier, stock-take and daily reporting SOPs
- Organisation chart, job descriptions and rosters
- On-site recruitment and training
What you receive
- SOP manuals by department
- Daily control forms (checklists, stock, cash)
- Training materials
- A trained team before opening
Best for
- New outlets approaching opening
- Running outlets that need more discipline
- Owners who can't be on site every day
Common questions
Can SOPs be bilingual?
Yes. SOPs can be written in English, Indonesian, or both.
Is training done on site?
Yes, hands-on training takes place in your outlet with your staff.
Other services
Concept & Feasibility Study
Work out your budget, sales targets and break-even before spending money.
From IDR 15,000,000 / projectLearn more →Coffee Shop Consulting
Coffee shop concept, bar layout, machines & beans, drink recipes and barista training.
From IDR 25,000,000 / projectLearn more →Outlet & Kitchen Design-Build
Commercial kitchen layout, outlet design, budget and construction by our in-house team.
From IDR 150,000 / m² designLearn more →Owner's Consultant (Owner's Representative)
We stand with owners planning or building a restaurant, café, coffee shop and more — from plan and tender to handover.
From IDR 15,000,000 / monthLearn more →Menu Engineering & Food Costing
Standard recipes, cost per plate, and selling prices that make money.
From IDR 12,500,000 / package, up to 30 itemsLearn more →Pre-Opening & Grand Opening
Preparation schedule, permits, trial runs, through to opening day.
From IDR 20,000,000 / monthLearn more →Audit & Turnaround
For slow, wasteful or loss-making outlets — diagnosis and a recovery plan.
From IDR 20,000,000 / projectLearn more →F&B Digital Marketing
Google Maps, Instagram, delivery apps and customer reviews.
From IDR 5,000,000 / monthLearn more →Planning a restaurant or café in Bali?
Tell us about your plan and book a 2-hour consultation session by WhatsApp chat with Mr Chandra.